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Durbeen Designworks Pvt. Ltd. (“Durbeen Designworks”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information of all visitors, clients, partners, and users of our website. This Privacy Policy describes how information is collected, used, stored, and protected when you access our website, submit enquiries, request demos, or otherwise interact with our online services. By using this website, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

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Durbeen Designworks Pvt. Ltd. is a design and manufacturing company based in Ahmedabad, India, specializing in advanced 3D printing systems and custom fabrication solutions. When you visit our website or communicate with us through online forms, email, or other digital channels, we may collect certain personal and non-personal information in order to respond to your enquiries, provide product and service information, improve our website, and maintain business communication. The information collected may include your name, email address, phone number, company details, job role, and any additional information you voluntarily share with us. We may also automatically collect technical data such as IP address, browser type, device information, operating system, and browsing behavior to help us analyze website usage and enhance performance.

The information collected by Durbeen Designworks is used strictly for legitimate business purposes. This includes responding to customer enquiries, providing quotations, arranging product demonstrations, offering technical support, improving our products and services, maintaining internal records, and communicating important updates related to our offerings. We may also use aggregated and anonymized data for analytics, research, and business improvement. We do not use your personal information for unlawful purposes, and we do not engage in unsolicited communication or spam practices.

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Durbeen Designworks Pvt. Ltd. does not sell, rent, or trade personal information to third parties. Information may be shared only with authorized employees, internal teams, or trusted service providers who are required to process such information solely for business operations such as website hosting, data storage, analytics, or customer communication. In certain circumstances, we may be required to disclose information to legal, regulatory, or government authorities to comply with applicable laws, court orders, or legal processes. Any such disclosure will be limited to what is legally required.

We take reasonable technical and organizational measures to safeguard personal information against unauthorized access, misuse, loss, alteration, or disclosure. These measures include controlled access to systems, secure data storage practices, and internal policies designed to protect information. However, while we strive to use commercially acceptable means to protect data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information.

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Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies allow us to understand how visitors interact with our website, which pages are visited most frequently, and how our content can be improved. You may choose to disable cookies through your browser settings; however, doing so may affect certain functionalities of the website.

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Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Once the information is no longer required, we take reasonable steps to securely delete or anonymize it. Users may request access to, correction of, or deletion of their personal information by contacting us through the details provided below.

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This website may contain links to third-party websites for reference or convenience. Durbeen Designworks Pvt. Ltd. does not control and is not responsible for the privacy practices, content, or security of such external websites. Users are encouraged to review the privacy policies of third-party websites before providing any personal information.

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This Privacy Policy is intended for users above the age of eighteen (18). Durbeen Designworks Pvt. Ltd. does not knowingly collect or process personal information from minors. If we become aware that personal data of a minor has been collected inadvertently, we will take appropriate steps to delete such information.

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Durbeen Designworks Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after such changes indicates acceptance of the updated policy.

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If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your information, please contact us at:
📧 durbeendesignworks@gmail.com